Cookie Policy
Effective date: 6 February 2026
This Cookie Policy explains how VeilDoc Ltd (“VeilDoc”, “we”, “us”, “our”) uses cookies and similar tracking technologies when you visit or use the VeilDoc service at https://veildoc.com (the “Service”).
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and supply information to the website owner. Cookies can be “session” cookies (deleted when you close your browser) or “persistent” cookies (remain on your device for a set period or until you delete them).
2. How We Use Cookies
We use cookies for the following purposes:
- Essential cookies: Required for the Service to function properly, such as authentication and session management
- Analytics cookies: Help us understand how you use the Service so we can improve it
3. Cookies We Use
Essential Cookies
These cookies are necessary for the Service to function and cannot be disabled.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| __session | Clerk | Authentication and session management | Session |
| __client_uat | Clerk | Session token refresh tracking | Session |
Analytics Cookies
These cookies help us understand how you interact with the Service so we can improve it.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| ph_* | PostHog | Product analytics, feature usage tracking, and session replay | 1 year |
4. Managing Cookies
Most web browsers allow you to control cookies through their settings. You can typically:
- View what cookies are stored on your device
- Delete individual or all cookies
- Block cookies from specific or all websites
- Set your browser to notify you when a cookie is being set
Please note that disabling essential cookies may prevent parts of the Service from functioning correctly, such as authentication and session management. Below are links to cookie management instructions for common browsers:
5. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. We will post the updated policy on this page and update the “Effective date” at the top. We encourage you to review this page periodically.
6. Contact Us
If you have any questions about our use of cookies, please contact us at privacy@veildoc.com.